Cake Care & Handling Instructions

To ensure your cake or cupcakes arrive safely and stay looking beautiful, please follow the care and transport guidelines below:

Transport Instructions

  • Keep your cake or cupcakes level during transport. Avoid placing them on uneven or slanted surfaces, as this may cause sliding or damage.

  • Always carry your cake from the bottom, never by the sides, to avoid collapsing or damaging the structure.

  • Use your car’s air conditioning, especially in warm weather, to help maintain the frosting and structural integrity.

  • Drive slowly and carefully, particularly around corners, over speed bumps, and when turning.

Storage Instructions

  • Buttercream & ganache cakes: Refrigerate once home. Remove 1–2 hours before serving to bring to room temperature.

  • Fondant & icing paper cakes: Do not refrigerate until ready to eat. Keep in a cool, dry area away from heat and sunlight

Best Before

  • Cakes and cupcakes are best enjoyed within 2 days of collection.

  • Once your cake has been cut, store any leftovers in the fridge and consume within 2 days. Allow to come to room temperature before serving for the best texture and taste.

Burnaway Cakes

Burnaway cakes are a specialist design and must be handled very carefully. Please read the following information before ordering or collecting:

1. Collection Time

  • Your agreed collection time is final.

  • If you arrive late, I cannot be held responsible for any damage to the cake or the burnaway feature.

2. Storage

  • Burnaway cakes cannot go in the fridge. Moisture will cause the wafer element to warp, melt, or fail to burn properly.

  • These cakes should be kept at room temperature only until the burnaway is performed.

  • Burnaway cakes are designed to be used the same day as collection.

3. Weather Conditions

  • If the outside temperature is above 18°C, collection will need to be scheduled for 10am to avoid heat damage.

  • If the temperature is cooler, collection can be slightly later, but the burnaway must still take place on the same day.

4. Instructions on the Day

  • A QR code will be provided with your cake. This will link to a detailed step-by-step guide on how to handle the cake and safely perform the burnaway. Please ensure you read and follow these instructions carefully.

5. Liability

  • By placing an order for a Burnaway cake, you acknowledge and accept these conditions.

  • If instructions are not followed or if collection is late, I cannot accept liability for any issues that may occur.